In the event
of premature departure we may charge for the full original booking.
Cancellation 0-14 days before date of arrival, or no-show - visitors
forfeit 100% of deposit paid. Cancellation 15-28 days before date
of arrival - visitors forfeit 50% of deposit paid. On receipt
of a written instruction to cancel the reservation, Purple Heron
will take the necessary steps to organise the refund, less all
costs incurred plus a 5% administration fee.